Privacy Policy

Last updated: September 23, 2020
 
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at www.danrayproducts.com ("Website"). BY USING THE WEBSITE, YOU AGREE TO THIS PRIVACY POLICY; IF YOU DO NOT AGREE, DO NOT USE THE WEBSITE.
 
We reserve the right to change, modify, add, or remove portions of this Privacy Policy at any time. It is your responsibility to check this Privacy Policy periodically for changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the changes.
 

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on our Website includes:
 

Personal Data

Personally identifiable information such as your name, address, e-mail, and phone number that you voluntarily give to us when you register with our Website. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of our Website.  
 

Derivative Data

Information our servers automatically collect when you access our Website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing our Website.
 

Financial Data

Financial information such as data related to your payment method (e.g., credit or debit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from our Website. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Stripe, and you are encourage review their privacy policy and contact them directly for responses to your questions.
 

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our Website to:
●  Compile anonymous statistical data and analysis for use internally or with third parties
●  Create and manage your account
●  E-mail you regarding your account or order
●  Fulfill and manage purchases, orders, payments, and other transactions related to our Website
●  Assist law enforcement and respond to subpoenas
●  Generate a personal profile about you to make future visits to our Website more personalized
●  Perform other business activities as needed
●  Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
●  Process payments and refunds
●  Resolve disputes and troubleshoot problems
●  Respond to product and customer service requests
●  Send you a newsletter
 

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:  
 

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction. 
 

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, e-mail delivery, hosting services, customer service, and marketing assistance.  
 

Other Third Parties

We may share your information with investors for the purpose of conducting general business analysis.
 

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, e-mail, or other communications from third parties, you are responsible for contacting the third party directly.
 

Tracking Technologies


Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our Website to help customize our Website and improve your experience. When you access our Website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of our Website. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser's settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.   
 

Website Analytics

We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on our Website through the use of first- and third-party cookies, to, among other things, analyze and track users’ use of our Website, determine the popularity of certain content, and better understand online activity. By accessing our Website, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, If you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings. 
 

Third-Party Websites

Our Website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our Website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from our Website. 
 

Google Maps

Our Website uses Google Maps APIs. You may find the Google Maps APIs Terms of Service here. To better understand Google’s Privacy Policy, please refer to this link.

By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service.  
 

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. 
 

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information below.  
 

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in an updated version of this Privacy Policy.  
 

Options Regarding Your Information


Account Information

You may at any time review or change the information in your account or terminate your account by:
●  Signing in to user account settings and updating the user account
●  Contacting us using the contact information below
 
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions of Sale and Use, or comply with legal requirements.
 

E-Mails and Communications

If you no longer wish to receive correspondence, e-mails, or other communications from us, you may opt out by contacting us using the contact information below.  
 
If you no longer wish to receive correspondence, e-mails, or other communications from third parties, you are responsible for contacting the third party directly. 
 

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
 
Danray Products LLC
973 Featherstone Road, Unit 115
Rockford, Illinois 61107-5908
Toll-Free 1.866.482.6807
Phone 815.262.6667
Fax 815.282.5186