Danray Products' Conditions of Sale and Use

Prices

Prices are as indicated on our website and are in U.S. dollars. Prices specified do not include any shipping and handing charges, nor do they include any federal, state, local, use, occupation, foreign, or other taxes. These additional charges, if applicable, will be added to the order during the checkout process (for online orders) or to the invoice (for purchase orders).

Open-Account Credit Policy

Customers may order by purchase order only after credit approval. New customers must apply for an open account by submitting credit references and bank information to us by e-mail or fax. Purchase orders received without suitable credit information will not be processed until adequate information has been received and credit has been approved.

 

Customers that are not approved for an open account must prepay each order in full before the order is processed and shipped. For faster service, orders can be placed through our online store and paid for via credit card.

Payment Terms and Accepted Methods of Payment

Online orders must be paid in full at the time of order with Visa, Mastercard, American Express, or Discover. SSL (Secure Sockets Layer) software protects all payment information that you enter on our website by encrypting it during transmission.

 

Purchase orders must be paid in full no more than 30 days from the date of invoice (Net 30). Past-due accounts will incur a 1½% monthly service charge (18% a year) and will be placed on hold until the past-due balance is paid.

Delivery

Most products are in stock or will ship within one week. We will notify customers with the expected ship date for products that will not ship within one week.

Shipping and Handling

Online orders will be shipped via UPS with the service type selected during checkout. A shipping and handling charge will automatically be added to all orders during the online checkout process (except for shipments being billed to the receiver).

 

Purchase orders will normally be shipped prepaid via our carrier of choice with the charges added to the invoice, but they may also be billed to the receiver or a third party. Please note that a handling charge of up to $5.00 will be added to all invoices (except for shipments billed to the receiver or a third party).

Insurance

Online orders will automatically be insured for the standard amount provided by UPS.

 

Purchase orders will be insured for the standard amount provided by the carrier, but additional insurance may be purchased at the customer's expense.

Risk of Loss

Unless otherwise agreed upon, all orders will be shipped FOB shipping point. This means that the title and risk of loss for your order will pass to the customer upon delivery to the carrier at the point of shipment. Therefore, the customer will be responsible for making any and all claims directly against the carrier for loss or damage during shipment.

Returns

Danray Products LLC must authorize all returns in advance, at which time an RMA (return materials authorization) number will be given to the customer. No returns will be accepted unless accompanied by an RMA number and this RMA number plainly identified on the outside of the package. Our receiving department will refuse returns without an RMA number. Shipping charges for all returns must be prepaid. The minimum restocking charge will be 25% for any product(s) returned for credit. Such product(s) must be in original condition and unused in order to qualify for credit. No returns for credit will be considered more than 30 days from the date of shipment.

Warranty

Danray Products LLC warrants that our products will be free from defects in material and workmanship for a period of 12 months from the date of shipment. DANRAY PRODUCTS LLC'S OBLIGATION UNDER THIS WARRANTY IS EXPRESSLY AND EXCLUSIVELY LIMITED to repairing or replacing such products that are returned within the warranty period with shipping charges prepaid and which will be disclosed as defective upon examination by Danray Products LLC. This warranty does not apply to any product that has been subject to misuse, negligence, accident, restriction, or use not in accordance with Danray Products LLC's instructions or which has been altered or repaired by persons other than authorized agents or employees of Danray Products LLC. Danray Products LLC's warranty for any component part is expressly limited to that of the manufacturer of the component part.

Disclaimer

The foregoing warranty is made in lieu of all other warranties, expressed or implied, and of all other liabilities and obligations on the part of Danray Products LLC, including any liability for negligence, strict liability, or otherwise, and any implied warranty of merchantability or fitness for a particular purpose is expressly disclaimed.

Limitation of Liability

Under no circumstances, including any claim of negligence, strict liability, or otherwise, will Danray Products LLC be liable for any incidental or consequential damages, or any loss or damage resulting from a defect in a product of Danray Products LLC.

Copyright

All content included on this website such as text, graphics, logos, icons, and images is the property of Danray Products LLC and is protected by United States and international copyright laws. It must not be reproduced in whole or in part without prior written permission of Danray Products LLC.